Supplier performance, ready for the next conversation

Manage supplier performance as an ongoing discipline.

SupplyGauge connects supplier profiles, scorecards, QBR preparation, issues, renewal context, and portfolio trends in one reviewable workspace.

Six connected modules Clear monthly plans Human-reviewed decisions
Supplier performanceSupplier 360
Review queue 4
active suppliers64
scorecards due11
reviews upcoming4
Operating trendLast 8 review periods
Needs attentionOwner and state
SUP-031Quarterly scorecardCategory AQBR ready
SUP-044Metric disputeCategory BReview
SUP-052Action follow-upCategory AOn track
Sample workspace · fictional data
Six connected modules. One controlled operating model.Clear plans. No annual lock-in. Human-reviewed work.

The SupplyGauge platform

One working system for the whole operation.

Each module answers a different question. Together they give the team a shared record of what exists, what needs attention, who decides, and what happened next.

01

Supplier 360

Keep owners, categories, reporting units, and current review state in one profile.

64 active suppliers in the fictional product tour
02

Scorecards

Run every review from a stable metric dictionary with missing and disputed data intact.

11 scorecards due in the fictional product tour
03

QBRs

Turn the latest observations into a focused, evidence-linked discussion pack.

4 reviews upcoming in the fictional product tour
04

Issues and actions

Track agreed questions, owners, and follow-up state between review cycles.

17 open actions in the fictional product tour
05

Renewal context

Put performance history beside the dates and owners that shape the next decision.

8 decisions ahead in the fictional product tour
06

Analytics

Compare trends without hiding changes in definitions or unresolved disputes.

88% data complete in the fictional product tour

Where the work gets stuck

The system is rarely the whole problem.

For procurement and supply-chain teams that review suppliers monthly or quarterly.

01

Scorecard inputs live across ERP exports, quality logs, emails, and buyer spreadsheets.

02

Metric definitions change between reviews, making supplier comparisons hard to defend.

03

Enterprise suites are configurable, but smaller teams inherit implementation and administration work.

Supplier Performance Reporting · managed delivery

A reusable supplier scorecard with every gap and disputed metric called out.

We keep the records, definitions, checks, exceptions, and review pack moving across the six-module model. Your team keeps every decision that carries financial, legal, operational, or customer impact.

  • A customer-confirmed metric dictionary and weighting sheet
  • Supplier-by-supplier exception narratives linked to source rows
  • A QBR-ready pack that preserves missing-data and dispute flags
Supplier performanceSupplier 360
Review queue 4
active suppliers64
scorecards due11
reviews upcoming4
Operating trendLast 8 review periods
Needs attentionOwner and state
SUP-031Quarterly scorecardCategory AQBR ready
SUP-044Metric disputeCategory BReview
SUP-052Action follow-upCategory AOn track
Sample workspace · fictional data

Evaluate the product

Everything you need to decide whether this fits.

Explore the application model, exact deliverable, input boundary, rollout, and trade-offs before you share operational data.

How it works

A complete operating view without a drawn-out rollout.

Start with the working records you already have. We map them into the connected model, run the review cycle, and improve the control record with your team.

  1. 1
    Step 1

    Choose four to six metrics that already exist in your source exports.

  2. 2
    Step 2

    Run one sanitized reporting period through the scorecard template.

  3. 3
    Step 3

    Reuse the mapping next period to prove the workflow is repeatable.

See the full delivery process

Why we work this way

We started with the complaints, not a feature list.

Public operator discussions showed us where existing tools create extra work. Those recurring problems now shape the service and every client deliverable.

SAP Ariba · Coupa · Email · Excel

Mid-market practitioners described long email chains, repeated document chasing, fragmented ownership, missing information, and a gap between spreadsheets and very large enterprise suites.

What we changed: Use a no-login completeness gate, show every requirement up front, and route exceptions to one accountable owner.

Read the source notes

SAP Ariba

Supplier-side operators reported unintuitive registration forms, interface failures, unresolved support loops, and repeated automated reminders after the buyer had abandoned the request.

What we changed: Do not require supplier accounts; validate the interface with suppliers; stop reminders when an authorized owner pauses or abandons a request.

Read the source notes

Coupa

A large Coupa operator described useful configurability and vendor ranking, alongside substantial administration and particular onboarding difficulty for small suppliers.

What we changed: Compete on supplier effort and clear completeness, not on matching an enterprise suite feature for feature.

Read the source notes

Useful before you hire us

Put the workflow into a register your team can actually run.

The defensible supplier scorecard template is a five-tab Excel workbook with a ready-to-fill register, worked fictional example, weekly review agenda, and metric dictionary.

Download the Excel workbook
  1. 01Document numerator, denominator, time window, and owner for every metric
  2. 02Keep missing data separate from poor performance
  3. 03Link each exception to an auditable source row
  4. 04Record supplier disputes without silently rewriting history

Monthly service plans

Choose the plan that matches the workload.

Every plan is a month-to-month managed service with a generous, published capacity, a named cadence, and human review. The middle plan is the practical fit for most teams. Prices are in US dollars and exclude applicable sales tax.

For a focused supplier portfolio reviewed on one consistent scorecard.

Essential

$149/month

Up to 100 suppliers · 3 reporting units

  • Monthly scorecard refresh
  • Confirmed metric dictionary
  • Missing-data and dispute flags
Choose Essential

For a broad supplier base with multiple owners or categories.

Portfolio

$599/month

Up to 2,000 suppliers · 30 reporting units

  • Category and owner comparisons
  • Priority supplier exception narratives
  • Monthly 60-minute working session
Choose Portfolio

Our promiseNo annual contract. If supplied metrics cannot be defined consistently, we return a gap report rather than inventing a score. We take on no more than 5 new clients at a time, so every delivery gets a human review.

Compare the details

Start with fit

Tell us where the work gets stuck.

Share the situation in general terms. We will review it personally and tell you which plan fits. No card or operational files are needed.

The practical details

Questions people ask before we start.

Do suppliers see the scorecard?+

Only if your team chooses to share it. We prepare the scorecard for the buyer.

Can you combine different ERP exports?+

Every plan uses one agreed tabular schema. We scope custom mapping separately.

Does AI decide if a supplier is good or bad?+

No. Your team confirms metrics and weights; the system assembles evidence and highlights exceptions.

Why not use our procurement suite?+

If your suite already produces a trusted QBR, keep using it. SupplyGauge is for teams still rebuilding the pack by hand.

What do we receive each cycle?+

A human-reviewed supplier performance review pack, the supporting exception log, and the plan-specific review cadence shown on the pricing page.

What do you need from us?+

A named owner, the agreed definitions, and a pseudonymized supplier-metric CSV. The public inquiry form accepts none of that operational data.

Read all questions